I recently purchased an item from Susan at Rocher. She is extremely friendly and helpful. She responded to my questions very quickly, and guided me through every step of the process. The item was awesome, and equally wonderful was her terrific service and genuine caring. I look forward to doing business with Susan and her shop Rocher again! Thank you!Beverly F.
Your Ruby Lane site is amazing. The way it displays the entire site inventory and dealers is totally awesome. Now that I am experiencing how it works I am completely impressed at the efficiency and quality.Vic S.
I would like to praise Miriam Barkus-Barkus Farm Antiques. I purchased a candy paperweight for my wife for Mother's day. The piece came so carefully wrapped and in a beautiful gift box (no extra charge). I could tell the piece was handled with care. It came in a few days (quicker than expected). I would recommend Barkus Farm Antiques for any and all your fine purchases.Gary A.
I would like to note what a wonderful buying experience I enjoyed recently with Astrid Littlejohn, whose shop is Villa Di Bello. I had purchased a bracelet by the artisan Diane Fitzgerald from her during the Red Sale. Astrid's packaging and the care she takes with a customer are unique--and I am someone who purchases things online regularly. She is genuinely a pleasure to do business with!Diana B.
I just wanted to mention the extremely enjoyable transaction we had with Theresa Harrington of Artgate Treasures. Not only were we very happy with our purchase but we found...over all customer service to be exceptional. We have had multiple transactions with multiple vendors at Ruby Lane, and have always come away with a great experience. It's always nice to have an internet-based site which you can shop with complete confidence.Robert V.
I just had to send a note to let you know that Jacks Vintage Jewels is a wonderful shop and a credit to Ruby Lane. Jackie went above and beyond to enable me to purchase a Scottish pin from her shop and have it shipped outside the US. It is fabulous and so is she. The definition of customer service could have her picture next to it.Linda B.
The ring arrived today and it's so much better than I expected. It's just stunning. I can't stop looking at it. Thank you so much for your great customer service, honest description and amazing packaging. I will return to your Crystal River Gallery and send my friends there as well.Elaine M.
White Oaks of Raleigh: Janey has been an awesome seller and communicator in my quest for a particular type of antique jewelry. I love how she explains things clearly so that I am able to understand and also request more clarification if necessary. She is proactive and friendly. I look forward to a relationship that lasts with her.Kathleen V.
I purchased a gift back in early Nov from Neatcurios. ... I will certainly peruse Ruby Lane again, and especially Neatcurios. That type of service goes a long way when one is buying online! Thanks, Ruby Lane for the site and your diligent sellers!R. B.
Wanted to share w/RubyLane customers my positive shopping experiences with Dubarry Silver. I have made a number of purchases/investments in silver items from this shoppe and all have been given outstanding customer service. The shoppe itself provides a vast array of vintage silver items and certainly should be previewed when shopping for unique gifts and personal investments in silver piecesDavid L.
I couldn't be happier with the support and professionalism at Ruby Lane.Leslie W
Just want to say that the Vintage American Flag that I recently ordered came and I am DELIGHTED with it. Thank you for having such a wearable art American Flag. Happy New Year - Long May She Wave!Renee P.
I wanted to tell you what a pleasant shopping experience I had with Kevin at DepotDowns here on Ruby Lane. I highly recommend him as a top quality Ruby Lane shop.Sharon M.
Tapestry Collectibles, Books & Jewelry: thank you for the wonderful customer service the extra touches like do not bend on the mailer package and the personalized thank you from Beth and of course the safe wrapping of the item your shop has been the best at customer serviceJanet O.
Cheeky Monkey Vintage Jewelry shop owner Tracey Smith made our first shopping experience at rubylane a most enjoyable and happy experience! Thank you so much Ms. Smith! the diamond eternity band sparkles and shines beyond expectation and you went the extra mile to lovingly wrap my early Christmas present AND include a sweet card........thank you and keep up the great customer service!Kristine H.
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